{"id":7231,"date":"2025-06-21T07:14:56","date_gmt":"2025-06-21T07:14:56","guid":{"rendered":"https:\/\/modopew.com\/uk\/?page_id=7231"},"modified":"2025-06-23T08:39:19","modified_gmt":"2025-06-23T08:39:19","slug":"cancel-my-order","status":"publish","type":"page","link":"https:\/\/modopew.com\/uk\/cancel-my-order\/","title":{"rendered":"Cancel My Order"},"content":{"rendered":"<p data-start=\"174\" data-end=\"248\"><strong data-start=\"217\" data-end=\"248\">Last Updated: January 08, 2025<\/strong><\/p>\n<p data-start=\"250\" data-end=\"455\">At Modopew, we value flexibility and transparency. This policy explains how you can cancel an order, the timeframe for doing so, and how refunds are handled if you change your mind after placing an order.<\/p>\n<h3 data-start=\"462\" data-end=\"488\">1. Cancellation Window<\/h3>\n<p data-start=\"490\" data-end=\"684\">You may request to cancel your order within\u00a0<strong data-start=\"534\" data-end=\"546\">24 hours<\/strong>\u00a0of placing it, provided production has not yet started. Once the order enters production or has been shipped, we are unable to cancel it.<\/p>\n<p data-start=\"686\" data-end=\"883\">If your order is no longer eligible for cancellation, you may still be able to return it\u2014please refer to our<a href=\"\/refund_returns\/\">\u00a0Return &amp; Refund Policy<\/a>\u00a0for further guidance.<\/p>\n<h3 data-start=\"890\" data-end=\"919\">2. How to Cancel an Order<\/h3>\n<p data-start=\"921\" data-end=\"1039\">To request a cancellation, email us at <strong>support@modopew.com<\/strong>\u00a0within 24 hours of placing your order. Please include:<\/p>\n<ul data-start=\"1041\" data-end=\"1168\">\n<li data-start=\"1041\" data-end=\"1062\">\n<p data-start=\"1043\" data-end=\"1062\">Your\u00a0<strong data-start=\"1048\" data-end=\"1060\">Order ID<\/strong><\/p>\n<\/li>\n<li data-start=\"1063\" data-end=\"1121\">\n<p data-start=\"1065\" data-end=\"1121\">The\u00a0<strong data-start=\"1069\" data-end=\"1102\">email address or phone number<\/strong>\u00a0used at checkout<\/p>\n<\/li>\n<li data-start=\"1122\" data-end=\"1168\">\n<p data-start=\"1124\" data-end=\"1168\">(Optional) A brief reason for cancellation<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1170\" data-end=\"1255\">Our team will review your request and confirm whether cancellation is still possible.<\/p>\n<h3 data-start=\"1262\" data-end=\"1283\">3. Refund Process<\/h3>\n<p data-start=\"1285\" data-end=\"1518\">If your cancellation is approved, we will issue a\u00a0<strong data-start=\"1335\" data-end=\"1350\">full refund<\/strong>\u00a0to your original payment method. You will also be notified by email when your order enters the \u201cIn Production\u201d phase, after which cancellations are no longer accepted.<\/p>\n<p data-start=\"1520\" data-end=\"1656\">Refunds are typically processed within\u00a0<strong data-start=\"1559\" data-end=\"1578\">5 business days<\/strong>, though your payment provider may take slightly longer to reflect the amount.<\/p>\n<h3 data-start=\"1663\" data-end=\"1694\">4. After the 24-Hour Period<\/h3>\n<p data-start=\"1696\" data-end=\"1904\">Once your order is in production or has shipped, we are unable to cancel it. In such cases, please refer to our\u00a0<a class=\"cursor-pointer\" href=\"\/refund_returns\/\" target=\"_new\" rel=\"noopener\" data-start=\"1808\" data-end=\"1874\">Return &amp; Refund Policy<\/a>\u00a0for available return options.<\/p>\n<h4 class=\"ng-star-inserted\"><strong class=\"ng-star-inserted\"><span class=\"ng-star-inserted\">5. Questions or Support?<\/span><\/strong><\/h4>\n<p class=\"ng-star-inserted\"><span class=\"ng-star-inserted\">If you have any other questions about our shipping policy or need assistance with your order, please do not hesitate to contact us via:<\/span><\/p>\n<ul class=\"ng-star-inserted\">\n<li class=\"ng-star-inserted\">\n<p class=\"ng-star-inserted\"><strong>Address: <\/strong>2118 Fannin St, Abilene, TX 79603\n<\/li>\n<li class=\"ng-star-inserted\">\n<p class=\"ng-star-inserted\"><strong>Email: <\/strong>support@modopew.com\n<\/li>\n<li class=\"ng-star-inserted\">\n<p class=\"ng-star-inserted\"><strong>Phone:<\/strong> +1 (325) 982-5851\n<\/li>\n<li class=\"ng-star-inserted\">\n<p class=\"ng-star-inserted\"><strong>Form:<\/strong> <a class=\"\" href=\"\/contact-us\/\" rel=\"noopener\" data-start=\"3524\" data-end=\"3550\">Contact Us<\/a><\/p>\n<\/li>\n<li class=\"ng-star-inserted\">\n<p class=\"ng-star-inserted\"><strong>Support Hours:<\/strong> Mon\u2013Sun: 8:00 AM-5:00 PM CST\n<\/li>\n<\/ul>\n<p class=\"ng-star-inserted\"><span class=\"ng-star-inserted\">Our customer support team is always ready to help you!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: January 08, 2025 At , we value flexibility and transparency. This policy explains how you can cancel an order, the timeframe for doing so, and how refunds are handled if you change your mind after placing an order. 1. Cancellation Window You may request to cancel your order within\u00a024 hours\u00a0of placing it, provided [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7231","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/pages\/7231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/comments?post=7231"}],"version-history":[{"count":4,"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/pages\/7231\/revisions"}],"predecessor-version":[{"id":7507,"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/pages\/7231\/revisions\/7507"}],"wp:attachment":[{"href":"https:\/\/modopew.com\/uk\/wp-json\/wp\/v2\/media?parent=7231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}